I have included a complete copy of the correspondence sent to Arthur Bruno, the founder of Crate, who responded to my initial EMail. Most people just walk away and refuse to deal with it, but there’s a deeper issue that is impacting the community as a whole which not only connects to a collection of narcissistic toxic people who dominate the forums (and in some cases, reddit), but individuals who work for Crate Entertainment. While those seeking help and advice often quickly receive responses from a handful of very active players in the Forums, the second anyone starts questioning these individuals and the content they post, things get ugly. While the game is fantastic, there is a growing problem with the core of the Grim Dawn community, namely from the Forums. I enjoyed the game so much, I wrote a dozen detailed build guides for it to support the community, namely new and returning players. I’ve recommended it for years to players who were looking for a solid ARPG. It’s a top-notch product, especially for the size of the small development team.
It is very well designed, fun, has great depth, and replayability. Grim Dawn is a beloved game among the ARPG community, myself included.
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